My payment has failed

There are a few reasons why your last payment might have been unsuccessful:

  • Your credit card details are no longer correct (have you received a new card?)
  • Your bank account has insufficient funds
  • Your bank is rejecting the payment due to other reasons, which are unknown to us
  • PayPal: Your billing agreement was cancelled at PayPal
  • PayPal: PayPal did not approve the payment

Please check with your bank, or with PayPal to make sure that they are not blocking payment to Doodeo.

Otherwise, it could be that:

  • You entered your payment information over one year ago and your details need to be refreshed
  • Your card expired or the expiration date is incorrect

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